Everyday I meet people—today it was a very high-ranking and genuinely kind executive of a very well-known and much loved company—who know that design is no longer an afterthought, but central to almost anything we do in life and work in order to succeed, to delight, to transform…
The complex business problems we face today can’t be solved with the same thinking that created them
says author Marty Neumeier in this entertaining and original read. Instead, he says, we need to start from a place outside traditional business thinking. In an era of fast-moving markets and leap-frogging innovations, we can no longer “decide” the way forward. Today we have to “design” the way forward—or risk ending up in the fossil layers of business history.

Marty Neumeier’s Innovation Toolkit
This is the third in the author’s bestselling series of “whiteboard overviews.”
In his first, THE BRAND GAP, he addressed the gulf between business strategy and customer experience. In his second, ZAG, he explored the number-one strategy of high-performance brands. In the third, THE DESIGNFUL COMPANY, he shows how design thinking can build a culture of nonstop innovation.
If you wanna innovate, you gotta design.
—Marty Neumeier
Buy now at Amazon.com
Garr Reynolds on The Designful Company
Branding guru Marty Neumeier understands that we are all very busy, so he crafts his books to make a big impact in less than 200 pages. His previous bestsellers, The Brand Gap and Zag are provocative, informative, and inspirational books that I use every semester in the Marketing class I teach. Like his previous books, The Designful Company is a lesson in simple, clear, and beautiful presentation, and the contents are a powerful complement to his earlier ideas.
Early in this book, Marty makes the case for the power of design and aesthetics and why they matter today more than ever. Innovation and design are key in the transformation of an organization; everyone says “innovation” matters. The term has become a mere platitude, a sort of tag-line for many organizations. In the book Marty explains how to actually build a culture of change that embraces design by focusing on 16 key levers such as weaving a story, bringing design management inside the organization, introducing parallel thinking, recognizing talent and creativity, and more.
One of the levers of change that I found particularly interesting (obviously, given what I do for a living) was the lever #8: “Ban PowerPoint.” This is, ban the awful, death-by-PowerPoint approach and replace it with a more engaging and powerful presentation method. If you have an innovative company that truly understands design and creative collaboration, then you have to abandon the dull, lifeless, and typical PowerPoint presentation for compelling stories and conversations that are visual, simple (without being overly simplistic), and memorable.
“If a business is really a decision factory, then the presentations that inform those decisions determine their quality,” says Marty. But a change in presentation approach is only a small part of the transformation. This book is about how to kick-ass though a greater understanding of your potential for creative collaboration.
I highly recommend The Designful Company. Even seasoned marketing, branding, and design pros will find the book an inspirational refresher with concrete ideas. And if this is your first Marty Neumeier book, you’ll be blown away. Wonderful, fresh content and a little book that is a visual tour de force.
Garr Reynolds is the creator of the most popular Web site on presentation design and delivery on the net. Garr’s book, Presentation Zen, features a foreword from Guy Kawasaki and is endorsed by such industry luminaries as Seth Godin. Together his Web site and book have fundamentally changed the way people around the world create and give presentations.
The first important book of the year. In the tradition of IN SEARCH OF EXCELLENCE and BUILT TO LAST, THE DESIGNFUL COMPANY changes the way we think about business. During these challenging times, when doors are shutting all around us, Neumeier’s book opens a big window.
—ALINA WHEELER, AUTHOR OF DESIGNING BRAND IDENTITY
In another short but very sweet book, Neumeier introduces us the aesthetics of management. The Designful Company makes a great contribution to our understanding of design as a core business competence.
—ROGER MARTIN, DEAN OF THE ROTMAN SCHOOL OF MANAGEMENT, UNIVERSITY OF TORONTO, AND AUTHOR OF THE OPPOSABLE MIND
If this is your first Marty Neumeier book, you’ll be blown away. Wonderful, fresh content presented as a visual tour de force.
—GARR REYNOLDS, PROFESSOR OF MANAGEMENT AT KANSAI GAIDAI UNIVERSITY, AND AUTHOR OF PRESENTATION ZEN
Form follows function? Form is function! In The Designful Company, Marty Neumeier lays out a powerful case that business innovation is a byproduct of design thinking. Follow these rules and your company can innovate faster, collaboratively and continuously.
—JOHN GERZEMA, CHIEF INSIGHTS OFFICER AT Y&R, AND AUTHOR OF THE BRAND BUBBLE
Design thinking has the potential to step-change all aspects of innovation in business. When you need a disruption, when market dynamics are changing, when new sources of growth are needed—companies that focus on design have a competitive edge.
—CLAUDIA KOTCHKA, VP DESIGN INNOVATION AND STRATEGY, P&G
At last! A book that clearly articulates how and why design is absolutely fundamental to the success of business today. Chock-full of great insights.
—THOMAS LOCKWOOD, PhD, PRESIDENT OF DESIGN MANAGEMENT INSTITUTE
No filler. No fluff. Marty Neumeier has distilled his message on innovation and design down to just the good stuff. Read the whole book on your next flight, and arrive with fresh insights ready to share.
—TOM KELLEY, GENERAL MANAGER OF IDEO, AND AUTHOR OF THE TEN FACES OF INNOVATION
In the first half of this book Neumeier presents a good argument for the ‘what’ and the ‘why’ of the designful company and in the second half he gives us a decent prototype for the ‘how’. If you don’t see that calling it a ‘decent prototype’ constitutes high praise, you need this book.
—FRED COLLOPY, PROFESSOR AT THE WEATHERHEAD SCHOOL OF MANAGEMENT, CASE WESTERN UNIVERSITY, AND CO-AUTHOR OF MANAGING AS DESIGNING
Required reading for addressing “wicked problems”!
—PETER LAWRENCE, CHAIRMAN OF CORPORATE DESIGN FOUNDATION